We understand from time to time you may wish to return a product to us or occasionally things may get damaged in transit.
We have created this returns policy to enable you to return products to us in appropriate circumstances.
Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:
In order to take advantage of your rights under this returns policy, you must:
We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy excluding the original delivery charges and excluding the costs of returning the product to us).
Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product):
About us and our policy
For more information about returns and refunds contact us at either:
Telephone: 01536 269141